What is this charge on my credit card statement?

If you have a charge on your credit card statement of Adams Gilbert Company, Inc. or agc-charges.com (or a variation of either of those) then it would be from one of our applications you've purchased:

Who is Adams Gilbert Company?

We are a small company located in Rochester, NY and we design web-based applications like Flint and billQ.

Why doesn't the charge show up as what I'm paying for?

It's a long story, and it has to do with how our payment processor operates, but currently we don't have the ability to have the name of the charge on your statement reflect the specific application you're paying for. So instead, the name of the charge is the name of our company or agc-charges.com.

How do I cancel this charge?

If you are a billQ user, just login to your account and click the Account tab in the top-right corner. On that screen, you can either downgrade to the Free version of billQ by clicking the Plan tab, or you can cancel your account completely from the Cancel tab. Either method will stop you from being charged beyond your current billing cycle (either the current month, or current year).

If you are a Flint user, then please call us at 877.275.7419 weekdays from 10am to 6pm eastern time, or send us an email (the best method) to billing@flintpublisher.com or submit a help ticket in the Manage Account section in your Flint Admin.

Still need help?

Email us at contact@theagcinc.com or give us a call at 877.275.7419 weekdays from 10am to 6pm eastern time.